Jorge Coutinho

Software Engineer

United States · Remote

Kickserv

• Onboarded as a support developer on a Ruby on Rails platform, diagnosing and resolving bugs to improve system reliability and user experience.
• Progressed into feature development, contributing to end-to-end implementation of new functionality across the application.
• Contributed to an initiative to migrate the frontend from Rails views to a standalone Next.js application, improving separation of concerns and frontend scalability.
• Implemented new reporting features, delivering more actionable data to end users.

Joist

• Worked within a microservices architecture where each domain is an independent service, most backed by Ruby on Rails, with the reporting layer built on Node.js and Apollo, exposing data through GraphQL endpoints.
• Contributed to the development of the Sales Taxes Report, working within the Node.js / Apollo reporting service to deliver accurate, structured tax data through GraphQL endpoints.
• Contributed to the development of the Recurring Invoices feature, building on top of existing Ruby on Rails microservices to enable contractors to automate invoice generation and reduce manual billing overhead.
• Operates across two products simultaneously, maintaining Kickserv while actively shipping new features on Joist, navigating different codebases, teams, and architectural contexts.

Software Engineer Intern (Ruby on Rails)

Niterói, Rio de Janeiro · Remote

• Development, support, and maintenance of academic systems used by staff, students, and professors.
• Active participation in planning and requirements gathering for new projects.
• Use of Agile Scrum methodology for project management and task tracking.
• Code versioning using Git (GitHub and GitLab).
• Creation and maintenance of APIs (RESTful).
• Collaboration with the operations team in bug resolution and implementation of changes.
• Development of automated tests with RSpec.

Bachelor of Information Systems